Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201305243 Tayside NHS Board communication / staff attitude / dignity / confidentiality Upheld, no recommendations April 2015
201305403 Aberdeenshire Council maintenance and repair of roads Not upheld, no recommendations April 2015
201305445 North Lanarkshire Council advertisement of proposals: notification and hearing of objections Some upheld, action taken by body to remedy, no recommendations April 2015
201305465 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations April 2015
201305870 Business Stream charging method / calculation Some upheld, recommendations April 2015
201305901 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2015
201305953 Highland NHS Board clinical treatment / diagnosis Not upheld, recommendations April 2015
201305965 Knowes Housing Association Ltd terminations of tenancy Some upheld, recommendations April 2015
201306092 Scottish Prison Service personal property Upheld, recommendations April 2015
201306133 Scottish Prison Service communication by telephone Upheld, recommendations April 2015