Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201302996 The Highland Council primary school Upheld, recommendations March 2015
201302998 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations March 2015
201303648 Tayside NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations March 2015
201303811 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, action taken by body to remedy, no recommendations March 2015
201304053 Aberdeen City Council parking Not upheld, no recommendations March 2015
201304141 North Ayrshire Council complaints handling (incl social work complaints procedures) Not upheld, recommendations March 2015
201304592 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2015
201304599 Forestry Commission Scotland policy/administration Not upheld, no recommendations March 2015
201304734 Tayside NHS Board complaints handling Upheld, recommendations March 2015
201305035 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations March 2015