Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201901426 West Lothian Council applications / allocations / transfers / exchanges Upheld, recommendations September 2020
201901663 Glasgow City Council policy / administration Upheld, recommendations September 2020
201901739 Falkirk Council primary school Upheld, recommendations September 2020
201902140 Perth and Kinross Council adoption / fostering Upheld, recommendations September 2020
201902176 A Dental Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2020
201902298 Fife NHS Board clinical treatment / diagnosis Upheld, no recommendations September 2020
201902399 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2020
201903477 Wave incorrect billing Upheld, recommendations September 2020
201903691 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2020
201903715 Lothian NHS Board - Acute Division admission / discharge / transfer procedures Some upheld, recommendations September 2020