Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201706467 Glasgow City Council policy / administration Upheld, recommendations September 2019
201707376 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2019
201707766 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2019
201708328 Highland NHS Board clinical treatment / diagnosis Upheld, no recommendations September 2019
201800058 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations September 2019
201800954 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2019
201801313 Stirling Council communication / staff attitude / confidentiality Some upheld, no recommendations September 2019
201801445 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations September 2019
201801514 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2019
201801685 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations September 2019