201300595 |
Scottish Prison Service |
complaints handling |
Not upheld, no recommendations |
September 2013 |
201300691 |
Scottish Prison Service |
communication |
Upheld, recommendations |
September 2013 |
201300749 |
Scottish Prison Service |
accuracy of prisoner record |
Not upheld, no recommendations |
September 2013 |
201300775 |
Scottish Water |
damage caused / compensation |
Not upheld, action taken by body to remedy, no recommendations |
September 2013 |
201300812 |
Lothian NHS Board |
appointments/admissions (delay, cancellation, waiting lists) |
Not upheld, no recommendations |
September 2013 |
201300814 |
Midlothian Council |
handling of application (complaints by opponents) |
Upheld, no recommendations |
September 2013 |
201300849 |
Greater Glasgow and Clyde NHS Board |
nurses / nursing care |
Not upheld, no recommendations |
September 2013 |
201300968 |
Scottish Prison Service |
education |
Not upheld, no recommendations |
September 2013 |
201104832 |
Scottish Water |
sewer flooding - internal |
Some upheld, recommendations |
August 2013 |
201200133 |
Ayrshire and Arran NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
August 2013 |