| 201202896 |
Grampian NHS Board |
complaints handling |
Upheld, action taken by body to remedy, recommendations |
January 2013 |
| 201202916 |
Scottish Prison Service |
recreation |
Not upheld, no recommendations |
January 2013 |
| 201002513 |
Crown Office and Procurator Fiscal Service |
policy/administration |
Not upheld, no recommendations |
December 2012 |
| 201003747 |
Falkirk Council |
finance - housing benefit and council tax benefit |
Some upheld, recommendations |
December 2012 |
| 201004025 |
Glasgow City Council |
complaints handling (incl social work complaints procedures) |
Some upheld, recommendations |
December 2012 |
| 201005291 |
Greater Glasgow and Clyde NHS Board - Acute Services Division |
clinical treatment / diagnosis |
Some upheld, action taken by body to remedy, recommendations |
December 2012 |
| 201101084 |
Highland NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
December 2012 |
| 201101164 |
A Medical Practice, Lothian NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
December 2012 |
| 201102124 |
Glasgow City Council |
secondary school |
Not upheld, action taken by body to remedy, no recommendations |
December 2012 |
| 201102253 |
Angus Council |
capital works, renovation, central heating, double glazing, etc |
No decision reached |
December 2012 |