Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201702451 Glasgow City Council parks / outdoor centres and facilities Not upheld, no recommendations May 2018
201702530 Western Isles NHS Board clinical treatment / diagnosis Some upheld, recommendations May 2018
201702685 Scottish Ambulance Service admission / discharge / transfer procedures Upheld, recommendations May 2018
201702799 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations May 2018
201702843 Renfrewshire Council policy / administration Some upheld, recommendations May 2018
201703099 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, recommendations May 2018
201703145 Tayside NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations May 2018
201703206 South Lanarkshire Health and Social Care Partnership child services and family support Resolved, no recommendations May 2018
201703229 Glasgow Caledonian University complaints handling Some upheld, recommendations May 2018
201703260 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, no recommendations May 2018