Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507972 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2016 |
| 201508029 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508067 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2016 |
| 201508074 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508078 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2016 |
| 201508111 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508153 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508160 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508221 | Grampian NHS Board | nurses / nursing care | Upheld, recommendations | July 2016 |
| 201508257 | Dundee City Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | July 2016 |