Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502583 | Scottish Prison Service | personal property | Upheld, recommendations | May 2016 |
| 201502592 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2016 |
| 201502620 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201502638 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502752 | Lanarkshire Valuation Joint Board | communication, staff attitude and confidentiality | Upheld, recommendations | May 2016 |
| 201502773 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201502853 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201502996 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201503079 | A Medical Practice in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | May 2016 |
| 201503081 | Dundee and Angus College | student discipline | Not upheld, recommendations | May 2016 |