Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201503924 | Dumfries and Galloway Housing Partnership | repairs and maintenance | Upheld, recommendations | May 2016 |
| 201503949 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2016 |
| 201503957 | Glasgow City Council | local housing allowance and council tax benefit | Upheld, no recommendations | May 2016 |
| 201503978 | Scottish Prison Service | special escorted leave | Upheld, no recommendations | May 2016 |
| 201504017 | University of the West of Scotland | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | May 2016 |
| 201504049 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201504055 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201504160 | Scottish Prison Service | food | Not upheld, no recommendations | May 2016 |
| 201504184 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | May 2016 |
| 201504192 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | May 2016 |