Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501177 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201501192 | Scottish Prison Service | transfer to another prison | Upheld, recommendations | January 2016 |
| 201501352 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, recommendations | January 2016 |
| 201501395 | University of Edinburgh | student discipline | Not upheld, no recommendations | January 2016 |
| 201501832 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2016 |
| 201501895 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201502037 | The City of Edinburgh Council | repairs and maintenance | Some upheld, no recommendations | January 2016 |
| 201502050 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201502143 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2016 |
| 201502258 | Scottish Ambulance Service | admission / discharge / transfer procedures | Not upheld, no recommendations | January 2016 |