Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201401593 Perth and Kinross Council complaints handling Upheld, recommendations November 2014
201401677 Glasgow City Council public health & civic government acts - nuisances/problems in/around buildings Upheld, recommendations November 2014
201401842 Children's Hearings Scotland complaints handling Not upheld, no recommendations November 2014
201401984 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, action taken by body to remedy, no recommendations November 2014
201401999 Lothian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2014
201402013 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2014
201402047 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2014
201402114 Scottish Prison Service recreation Some upheld, recommendations November 2014
201402194 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Upheld, recommendations November 2014
201402200 Blackwood Homes complaints handling Some upheld, recommendations November 2014