Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201703195 University of Aberdeen teaching and supervision Upheld, recommendations October 2018
201703214 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2018
201703321 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2018
201703342 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Some upheld, recommendations October 2018
201703354 Lanarkshire NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations October 2018
201703416 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations October 2018
201703486 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations October 2018
201703637 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations October 2018
201703659 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations October 2018
201703685 Lothian NHS Board - Acute Division communication / staff attitude / dignity / confidentiality Upheld, recommendations October 2018