Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704684 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704839 | Scottish Prison Service | visits | Not upheld, no recommendations | October 2018 |
| 201705017 | Argyll and Bute Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | October 2018 |
| 201705203 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201706122 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201707569 | Greater Glasgow and Clyde NHS Board | policy / administration | Not upheld, no recommendations | October 2018 |
| 201707594 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201707673 | Glasgow City Health and Social Care Partnership | home helps / concessions / grants / charges for services | Upheld, recommendations | October 2018 |
| 201708212 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | October 2018 |
| 201708607 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |