Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203744 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201203796 | Prospect Community Housing | repairs and maintenance | Not upheld, recommendations | January 2014 |
| 201204022 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201204024 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201204108 | The City of Edinburgh Council | local housing allowance and council tax benefit | Some upheld, recommendations | January 2014 |
| 201204519 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | January 2014 |
| 201204520 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | January 2014 |
| 201204612 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201205373 | Dumfries and Galloway Council | complaints handling | Some upheld, recommendations | January 2014 |
| 201300100 | Business Stream | charging method / calculation | Some upheld, recommendations | January 2014 |