Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301617 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | January 2014 |
| 201301678 | A Council | secondary school | Upheld, recommendations | January 2014 |
| 201301690 | University of Glasgow | student discipline | Not upheld, no recommendations | January 2014 |
| 201301746 | West Lothian Council | claims for damage, injury, loss | Not upheld, recommendations | January 2014 |
| 201301787 | Castlehill Housing Association Ltd | communication staff attitude dignity and confidentiality | Some upheld, no recommendations | January 2014 |
| 201301873 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201301919 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | January 2014 |
| 201301939 | Scottish Prison Service | transfer to another prison | January 2014 | |
| 201302011 | Scottish Water | water pressure - low | Not upheld, no recommendations | January 2014 |
| 201302081 | East Renfrewshire Council | policy/administration | Upheld, recommendations | January 2014 |