Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201202568 East Renfrewshire Council conservation areas, listed buildings, tree preservation orders Not upheld, no recommendations April 2013
201202599 Borders College policy/administration Upheld, recommendations April 2013
201202602 East Renfrewshire Council council tax (incl community charge) Not upheld, no recommendations April 2013
201202629 Ayrshire and Arran NHS Board communication, staff attitude, dignity, confidentiality Upheld, action taken by body to remedy, recommendations April 2013
201202642 Business Stream charging method / calculation Some upheld, recommendations April 2013
201202688 Scottish Prison Service policy/administration Some upheld, no recommendations April 2013
201202730 The City of Edinburgh Council statutory notices Not upheld, recommendations April 2013
201202755 Glasgow Housing Association Ltd repairs and maintenance Some upheld, action taken by body to remedy, no recommendations April 2013
201202821 Scottish Prison Service progression Not upheld, no recommendations April 2013
201202888 Wishaw and District Housing Association Ltd repairs and maintenance Not upheld, no recommendations April 2013