Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608745 Grampian NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations December 2017
201608873 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201609373 Aberdeen City Council repairs and maintenance Not upheld, no recommendations December 2017
201609400 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2017
201609426 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2017
201609461 Scottish Court and Tribunal Service policy/administration Upheld, recommendations December 2017
201609660 Business Stream policy/administration Some upheld, recommendations December 2017
201700063 South Lanarkshire Council child services and family support Upheld, recommendations December 2017
201700163 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2017
201700194 East Lothian Council repairs and maintenance Some upheld, recommendations December 2017