Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201807205 | Dumfries and Galloway Council | secondary school | Upheld, recommendations | July 2020 |
| 201807363 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201807697 | Orkney Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | July 2020 |
| 201807725 | Fife Health and Social Care Partnership | complaint handling | Upheld, recommendations | July 2020 |
| 201808032 | Highland NHS Board | policy / administration | Upheld, recommendations | July 2020 |
| 201808156 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201808327 | Stirling Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | July 2020 |
| 201808408 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201808431 | University of the West of Scotland | academic appeal / exam results / degree classification | Upheld, recommendations | July 2020 |
| 201808511 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |