Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201708266 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201708292 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | February 2019 |
| 201708293 | Office of the Scottish Charity Regulator | communication / staff attitude / confidentiality | Not upheld, no recommendations | February 2019 |
| 201708571 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201709160 | University of Edinburgh | complaints handling | Not upheld, no recommendations | February 2019 |
| 201800091 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201800170 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201800216 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201800220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | February 2019 |
| 201800301 | Scottish Prison Service | personal property | Upheld, recommendations | February 2019 |