Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300796 | Care Inspectorate | complaints handling | Not upheld, no recommendations | January 2014 |
| 201300842 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201300857 | A Council | secondary school | Upheld, recommendations | January 2014 |
| 201300939 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | January 2014 |
| 201301098 | East Dunbartonshire Council | primary school | Not upheld, no recommendations | January 2014 |
| 201301126 | West Lothian Council | special educational needs - assessment & provision | Some upheld, recommendations | January 2014 |
| 201301139 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201301143 | Ayrshire and Arran NHS Board | nurses / nursing care | Some upheld, recommendations | January 2014 |
| 201301375 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201301434 | Glasgow City Council | local housing allowance and council tax benefit | Not upheld, no recommendations | January 2014 |