Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201201876 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Some upheld, recommendations December 2013
201202395 Glasgow City Council repairs and maintenance Not upheld, no recommendations December 2013
201202397 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2013
201202564 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2013
201202800 Business Stream charging method / calculation Upheld, recommendations December 2013
201202871 Business Stream charging method / calculation Upheld, recommendations December 2013
201203596 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations December 2013
201203658 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2013
201203665 Tayside NHS Board appliances, equipment & premises Some upheld, recommendations December 2013
201203866 Aberdeenshire Council handling of application (complaints by opponents) Not upheld, recommendations December 2013