Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103563 | Queen Margaret University | Academic appeal/exam results/degree classification | Not upheld, recommendations | July 2012 |
| 201103565 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2012 |
| 201103578 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |
| 201103675 | Historic Scotland | Policy/administration | Not upheld, no recommendations | July 2012 |
| 201103702 | A Medical Practice in the Lothian NHS Board area | Complaints handling | Upheld, recommendations | July 2012 |
| 201103863 | Scottish Water | Sewer flooding - external | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201103939 | Scottish Ambulance Service | Policy/administration | Upheld, recommendations | July 2012 |
| 201104061 | Scottish Prison Service | Access to Medical Care/Treatment | Upheld, recommendations | July 2012 |
| 201104125 | Scottish Prison Service | Personal Property | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201104148 | Business Stream Ltd | Meter reading | Not upheld, recommendations | July 2012 |