Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201303095 Comhairle nan Eilean Siar wayleaves, rights of access, feu duties, servitudes Not upheld, recommendations February 2014
201303137 Scottish Prison Service policy/administration Not upheld, action taken by body to remedy, no recommendations February 2014
201303148 Glasgow City Council council tax Not upheld, no recommendations February 2014
201303184 Scottish Prison Service testing for controlled drugs and alcohol Upheld, recommendations February 2014
201303233 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Complaint withdrawn February 2014
201303379 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2014
201303479 Scottish Prison Service complaints handling Upheld, recommendations February 2014
201100410 River Clyde Homes complaints handling Upheld, recommendations January 2014
201105006 Inverclyde Council neighbour disputes and anti-social behaviour Upheld, recommendations January 2014
201200200 Perth and Kinross Council handling of application (complaints by opponents) Not upheld, no recommendations January 2014