Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203175 West Dunbartonshire Council policy/administration Not upheld, no recommendations March 2013
201203296 Scottish Prison Service visits Some upheld, recommendations March 2013
201203437 Dundee City Council policy/administration Not upheld, no recommendations March 2013
201203582 Scottish Ambulance Service admission, discharge and transfer procedures Not upheld, action taken by body to remedy, no recommendations March 2013
201100551 Aberdeenshire Council handling of application (complaints by opponents) Some upheld, recommendations February 2013
201100832 Aberdeen City Council handling of application (complaints by opponents) Not upheld, no recommendations February 2013
201100984 Greater Glasgow and Clyde NHS Board communication; staff attitude; dignity; confidentiality Not upheld, recommendations February 2013
201101064 Ayrshire and Arran NHS Board clinical treatment; diagnosis Not upheld, action taken by body to remedy, recommendations February 2013
201101706 Aberdeen City Council applications; allocations; transfers and exchanges Not upheld, no recommendations February 2013
201103715 Business Stream Ltd charging method / calculation Upheld, recommendations February 2013