Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903216 | Aberdeenshire Council | continuing care | Upheld, recommendations | July 2020 |
| 201903349 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | July 2020 |
| 201903474 | Dumfries and Galloway Council | home helps / concessions / grants / charges for services | Some upheld, recommendations | July 2020 |
| 201903644 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201903686 | Renfrewshire Council | repairs and maintenance | Some upheld, recommendations | July 2020 |
| 201903851 | Wheatley Housing Group Ltd | repairs and maintenance | Not upheld, no recommendations | July 2020 |
| 201903909 | Aberdeenshire Council | child services and family support | Upheld, recommendations | July 2020 |
| 201904254 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201904336 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201904820 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |