Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702559 | Glasgow Kelvin College | teaching and supervision | Not upheld, recommendations | March 2018 |
| 201702738 | West Lothian Council | refuse collections & bins | Upheld, recommendations | March 2018 |
| 201702796 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2018 |
| 201702837 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201703277 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2018 |
| 201703523 | A Medical Practice in the Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201704055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201704086 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | March 2018 |
| 201601588 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2018 |
| 201602302 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |