Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201101358 University of Aberdeen academic appeal; exam results; degree classification Upheld, action taken by body to remedy, no recommendations December 2011
201101364 Scottish Prison Service policy/administration Not upheld, no recommendations December 2011
201101385 University of Aberdeen academic appeal; exam results; degree classification Not upheld, recommendations December 2011
201101436 The City of Edinburgh Council council tax, complaints handling Upheld, recommendations December 2011
201101464 Lothian NHS Board - University Hospitals Division clinical treatment; diagnosis No decision reached December 2011
201101582 Scottish Prison Service progression Not upheld, no recommendations December 2011
201101605 Scottish Prison Service bullying; victimisation Not upheld, no recommendations December 2011
201101725 Dumfries and Galloway Council policy/administration Not upheld, no recommendations December 2011
201101966 Scottish Prison Service work (in prison) Not upheld, no recommendations December 2011
201101996 Highland NHS Board clinical treatment;diagnosis Not upheld, no recommendations December 2011