| 201608056 |
Highland NHS Board |
clinical treatment / diagnosis |
Not upheld, recommendations |
December 2017 |
| 201608061 |
Highland NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
December 2017 |
| 201608215 |
Greater Glasgow and Clyde NHS Board - Acute Services Division |
clinical treatment / diagnosis |
Not upheld, no recommendations |
December 2017 |
| 201608275 |
The City of Edinburgh Council |
repairs and maintenance |
Upheld, recommendations |
December 2017 |
| 201608305 |
University of Glasgow |
policy/administration |
Not upheld, no recommendations |
December 2017 |
| 201608319 |
Heriot-Watt University |
complaints handling |
Upheld, recommendations |
December 2017 |
| 201608438 |
Business Stream |
incorrect billing |
Resolved, no recommendations |
December 2017 |
| 201608609 |
Thistle Housing Association Ltd |
policy/administration |
Some upheld, no recommendations |
December 2017 |
| 201608745 |
Grampian NHS Board |
communication / staff attitude / dignity / confidentiality |
Upheld, recommendations |
December 2017 |
| 201608873 |
Tayside NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
December 2017 |