New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Invitation to tender for the provision of Legal Services

Please note that this tender invitation is now closed.

The Ombudsman is inviting tenders for the provision of legal services for the Scottish Public Services Ombudsman (SPSO). The legal service will provide a general advice, advocacy and training service to the Ombudsman in all areas relevant to our remit, and to our role as an employer and lease-holder.

Deadline for submission: 17:00 Friday 15 November 2024.

Download the invitation to tender document for further information and how to apply.

Updated: November 19, 2024