Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201105480 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis No decision reached February 2013
201200035 Lothian NHS Board - Acute Division complaints handling Not upheld, action taken by body to remedy, recommendations February 2013
201200041 Business Stream Ltd leakage Not upheld, action taken by body to remedy, no recommendations February 2013
201200302 A Medical Practice in the Orkney NHS Board area clinical treatment; diagnosis Not upheld, no recommendations February 2013
201200449 Lanarkshire NHS Board clinical treatment; diagnosis Some upheld, action taken by body to remedy, no recommendations February 2013
201200538 North Ayrshire Council estate management; open space and environment work Not upheld, action taken by body to remedy, no recommendations February 2013
201200590 The City of Edinburgh Council handling of application (complaints by opponents) Some upheld, recommendations February 2013
201200667 Borders NHS Board communication; staff attitude; dignity; confidentiality Some upheld, recommendations February 2013
201200720 Crown Office and Procurator Fiscal Service policy/administration Upheld, action taken by body to remedy, recommendations February 2013
201200863 Fife NHS Board clinical treatment; diagnosis Some upheld, no recommendations February 2013