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Decision report 201105480

  • Case ref:
    201105480
  • Date:
    February 2013
  • Body:
    Greater Glasgow and Clyde NHS Board
  • Sector:
    Health
  • Outcome:
    No decision reached
  • Subject:
    clinical treatment; diagnosis

Summary

Mr C made a number of complaints about the care and treatment his son had received from the board. We were unable to reach agreement with Mr C on the issues to be investigated. Consequently, we were unable to take the case forward and it was closed.

Updated: March 13, 2018