Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201801463 Dundee Health and Social Care Partnership sheltered housing issues/residential homes Upheld, recommendations February 2019
201801491 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2019
201801705 South Ayrshire Health and Social Care Partnership child services and family support Upheld, recommendations February 2019
201801896 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019
201802815 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2019
201803006 A Medical Practice in the Tayside NHS Board area lists (incl difficulty registering and removal from lists) Upheld, recommendations February 2019
201803357 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations February 2019
201803561 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations February 2019
201803753 Clear Business Water incorrect billing Some upheld, no recommendations February 2019
201804021 Sanctuary (Scotland) Housing Association Ltd repairs and maintenance Upheld, recommendations February 2019