Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003798 | Scottish Prison Service | security; control and progression; assessment | Not upheld, no recommendations | June 2011 |
| 201003994 | Aberdeen City Council | development plans: objection to proposals; inaccurate report | Not upheld, no recommendations | June 2011 |
| 201004027 | Scottish Prison Service | exercise in the open air; complaints handling | Not upheld, no recommendations | June 2011 |
| 201004067 | Fife Council | renovation; central heating; disturbance allowance | Not upheld, no recommendations | June 2011 |
| 201004145 | The City of Edinburgh Council | property management; complaints handling | Not upheld, no recommendations | June 2011 |
| 201004170 | A medical practice, Greater Glasgow and Clyde NHS Board | appointments; staff attitude | Complaint withdrawn | June 2011 |
| 201004174 | Scottish Prison Service | prisoner progression | Not upheld, no recommendations | June 2011 |
| 201004313 | Dumfries and Galloway Council | social work; needs assessment | Not upheld, no recommendations | June 2011 |
| 201004317 | West Lothian Council | housing; improvements by tenants | Not upheld, no recommendations | June 2011 |
| 201004419 | Scottish Prison Service | security; control and progression; substance testing | Not upheld, no recommendations | June 2011 |