Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201303293 Clackmannanshire Council neighbour disputes and antisocial behaviour Resolved, no recommendations April 2014
201303383 West Dunbartonshire Council policy/administration Not upheld, recommendations April 2014
201303449 Scottish Children's Reporter Administration complaints handling Upheld, recommendations April 2014
201303566 Scottish Prison Service complaints handling Not upheld, no recommendations April 2014
201303595 A Medical Practice in the Borders NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2014
201303867 Business Stream incorrect billing Not upheld, recommendations April 2014
201303897 Scottish Prison Service searching of prisoner, property and cell Upheld, recommendations April 2014
201303986 Scottish Prison Service policy/administration Upheld, recommendations April 2014
201304029 North Lanarkshire Council council tax Not upheld, no recommendations April 2014
201304080 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2014