Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406565 | Scottish Prison Service | policy/administration | Upheld, recommendations | June 2015 |
| 201406580 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2015 |
| 201406639 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201407030 | Glasgow City Council | Complaints handling (incl Social Work complaints procedures) | Not upheld, no recommendations | June 2015 |
| 201407313 | Tollcross Housing Association Ltd | repairs and maintenance | Upheld, recommendations | June 2015 |
| 201205171 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | May 2015 |
| 201300089 | Angus Council | hall letting, indoor facilities, libraries, museums etc | Not upheld, no recommendations | May 2015 |
| 201300513 | Argyll and Bute Council | zoning of local authorities, planning blight, flood prevention | Upheld, recommendations | May 2015 |
| 201304171 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2015 |
| 201304359 | West Lothian Council | mental health issues | Some upheld, recommendations | May 2015 |