Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802902 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
| 201802964 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
| 201803230 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | October 2019 |
| 201803735 | North Lanarkshire Council | handling of application (complaints by opponents) | Upheld, recommendations | October 2019 |
| 201804105 | North Lanarkshire Council | primary school | Not upheld, no recommendations | October 2019 |
| 201804250 | University of St Andrews | complaints handling | Not upheld, no recommendations | October 2019 |
| 201804377 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | October 2019 |
| 201804499 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2019 |
| 201804660 | Clackmannanshire Council | child services and family support | Upheld, recommendations | October 2019 |
| 201804921 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |