| 201004027 |
Scottish Prison Service |
exercise in the open air; complaints handling |
Not upheld, no recommendations |
June 2011 |
| 201004067 |
Fife Council |
renovation; central heating; disturbance allowance |
Not upheld, no recommendations |
June 2011 |
| 201004145 |
The City of Edinburgh Council |
property management; complaints handling |
Not upheld, no recommendations |
June 2011 |
| 201004170 |
A medical practice, Greater Glasgow and Clyde NHS Board |
appointments; staff attitude |
Complaint withdrawn |
June 2011 |
| 201004174 |
Scottish Prison Service |
prisoner progression |
Not upheld, no recommendations |
June 2011 |
| 201004313 |
Dumfries and Galloway Council |
social work; needs assessment |
Not upheld, no recommendations |
June 2011 |
| 201004317 |
West Lothian Council |
housing; improvements by tenants |
Not upheld, no recommendations |
June 2011 |
| 201004419 |
Scottish Prison Service |
security; control and progression; substance testing |
Not upheld, no recommendations |
June 2011 |
| 201004451 |
Greater Glasgow and Clyde NHS Board |
policy/administration; waiting lists; appointments |
Resolved, action taken by body to remedy |
June 2011 |
| 201004486 |
Scottish Prison Service |
policy/administration; access to information |
Upheld, recommendations |
June 2011 |