| 201602059 |
Lothian NHS Board - Acute Division |
clinical treatment / diagnosis |
Some upheld, recommendations |
December 2017 |
| 201602125 |
East Lothian Council |
improvements and renovation |
Some upheld, recommendations |
December 2017 |
| 201602127 |
East Lothian Council |
improvements and renovation |
Some upheld, recommendations |
December 2017 |
| 201602129 |
East Lothian Council |
improvements and renovation |
Not upheld, no recommendations |
December 2017 |
| 201602349 |
South Lanarkshire Council |
complaints handling (including appeals procedures) |
Not upheld, recommendations |
December 2017 |
| 201602380 |
East Lothian Council |
handling of application (complaints by opponents) |
Not upheld, no recommendations |
December 2017 |
| 201602584 |
Lanarkshire NHS Board |
communication / staff attitude / dignity / confidentiality |
Upheld, recommendations |
December 2017 |
| 201603036 |
Highland NHS Board |
appointments / admissions (delay / cancellation / waiting lists) |
Upheld, recommendations |
December 2017 |
| 201603239 |
Lanarkshire NHS Board |
clinical treatment / diagnosis |
Upheld, recommendations |
December 2017 |
| 201603637 |
Lothian NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
December 2017 |