Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100329 | Scottish Prison Service | release of a prisoner | Some upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100355 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100359 | The City of Edinburgh Council | council tax, sheriffs officers | Not upheld, no recommendations | September 2011 |
| 201100419 | Scottish Prison Service | staff treatment | Not upheld, no recommendations | September 2011 |
| 201100501 | Scottish Prison Service | review of supervision level | Not upheld, no recommendations | September 2011 |
| 201100554 | Scottish Prison Service | prison wages, withheld wages | Not upheld, no recommendations | September 2011 |
| 201100620 | Aberdeenshire Council | homeless person issues | Not upheld, no recommendations | September 2011 |
| 201100627 | Renfrewshire Council | noise pollution | Not upheld, no recommendations | September 2011 |
| 201100642 | Scottish Prison Service | sentence planning | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201100720 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, recommendations | September 2011 |