Decision report 201100642

Summary
Mr C complained that there had been unreasonable failings in respect of a case conference which a prison held to discuss his future. The investigation established that there had been some failings. The main one was that Mr C had not been given notice of the case conference, which meant he had not had time to prepare or to invite a family member to be present. We considered that, on balance, the failings were not unreasonable. In particular, the prison had provided good reasons why they did not give notice on this occasion. The prison were also taking action to improve the notice aspect of case conferences. We also considered that the other shortcomings did not add up to unreasonable failings. On balance, therefore, we did not consider there were enough grounds to uphold Mr C's complaint.