Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104512 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201104653 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201104793 | Scottish Prison Service | personal property | Not upheld, recommendations | January 2013 |
| 201104845 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201104934 | Business Stream Ltd | water pressure | Some upheld, recommendations | January 2013 |
| 201105350 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201105498 | Lothian NHS Board | admission, discharge and transfer procedures | Some upheld, recommendations | January 2013 |
| 201200020 | Scottish Prison Service | medical assessments/reports | No decision reached | January 2013 |
| 201200229 | Glasgow City Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | January 2013 |
| 201200321 | Business Stream Ltd | policy/administration | Some upheld, recommendations | January 2013 |