Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201004650 East Renfrewshire Council maintenance and repair of roads Not upheld, no recommendations September 2011
201004665 Fife Council policy/administration Not upheld, no recommendations September 2011
201004740 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2011
201004776 Scottish Prison Service visits Not upheld, recommendations September 2011
201004844 A Medical Practice, Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations September 2011
201004846 Fife Council neighbour disputes and anti-social behaviour Not upheld, no recommendations September 2011
201004890 Scottish Prison Service complaints handling, claim form Some upheld, action taken by body to remedy, no recommendations September 2011
201004933 Shetland NHS Board clinical treatment / diagnosis No decision reached September 2011
201005067 Scottish Prison Service sentence planning Not upheld, no recommendations September 2011
201100327 Fife Council home helps, concessions, grants, charges for services Not upheld, action taken by body to remedy, no recommendations September 2011