Office closure
We will be closed on Monday 16 September 2024 for the public holiday. You can still submit complaints through our online form, but we won't respond until we reopen on Tuesday 17 September.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201004238 | The City of Edinburgh Council | Council Tax (incl Community Charge) | Resolved, action taken by body to remedy | August 2011 |
201004241 | South Lanarkshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
201004348 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Policy/administration | Upheld, recommendations | August 2011 |
201004355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | August 2011 |
201004494 | South Lanarkshire Council | Complaints handling | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
201004625 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
201004626 | Scottish Prison Service | Custodial services | Not upheld, recommendations | August 2011 |
201004685 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | August 2011 |
201004741 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
201004812 | Waverley Housing | Repairs and maintenance of housing stock (including dampness and infestations) | No decision reached | August 2011 |