Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700731 Loch Lomond and The Trossachs National Park Authority policy / administration Not upheld, no recommendations September 2018
201700875 Shetland Islands Council school transport Upheld, recommendations September 2018
201700906 Glasgow City Council unauthorised developments: enforcement action/stop and discontinuation notices Some upheld, recommendations September 2018
201701009 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations September 2018
201701066 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations September 2018
201701240 University of the West of Scotland policy / administration Not upheld, no recommendations September 2018
201701958 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2018
201702066 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2018
201702374 Glasgow Caledonian University complaints handling Not upheld, no recommendations September 2018
201702378 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations September 2018