Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201808821 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2020
201809055 Glasgow City Health and Social Care Partnership care in the community Not upheld, no recommendations October 2020
201810045 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2020
201810303 University of Dundee special needs - assessment and provision Some upheld, recommendations October 2020
201810560 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, no recommendations October 2020
201810858 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2020
201901145 Business Stream incorrect billing Upheld, recommendations October 2020
201901364 Fife NHS Board complaints handling Upheld, recommendations October 2020
201901919 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations October 2020
201901967 Renfrewshire Council policy / administration Not upheld, recommendations October 2020