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Case ref:201809055
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Date:October 2020
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Body:Glasgow City Health and Social Care Partnership
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Sector:Health and Social Care
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Outcome:Not upheld, no recommendations
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Subject:care in the community
Summary
C complained on behalf of their adult child (A), who has complex care needs and lives with C, about the care and treatment A received from the partnership.
C said that the partnership failed to carry out a reasonable support needs assessment for A and that they failed to prepare an appropriate outcome-based support plan.
We took independent advice from a social worker. We found that the action taken by the partnership in preparing the support needs assessment and outcome-based support plan was reasonable, and it was in line with relevant guidance and policies. We did not uphold the complaint.