Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201708396 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201708429 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201708551 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | September 2018 |
| 201708738 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201708954 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201709148 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201709257 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | September 2018 |
| 201709304 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201800038 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201800052 | Trust Housing Association Ltd | sheltered housing and community care | Some upheld, no recommendations | September 2018 |