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Decision Report 201709257

Case ref:

201709257
Date:

September 2018
Body:

Scottish Prison Service
Sector:

Scottish Government and Devolved Administration
Outcome:

Not upheld, no recommendations
Subject:

complaints handling

Summary

Mr C complained that the Scottish Prison Service (SPS) made inaccurate statements about him in a letter. Mr C disagreed with views expressed by prison staff that were repeated in the letter.

We found that records provided by the SPS supported the content of the letter. While we noted Mr C’s disagreement with the opinions of SPS staff as repeated in the letter and Mr C’s reasons for disagreeing, his disagreement was not itself evidence of maladministration on the part of the SPS. We, therefore, did not uphold Mr C’s complaint.