Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Report 201709257

  • Case ref:
    201709257
  • Date:
    September 2018
  • Body:
    Scottish Prison Service
  • Sector:
    Scottish Government and Devolved Administration
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    complaints handling

Summary

Mr C complained that the Scottish Prison Service (SPS) made inaccurate statements about him in a letter. Mr C disagreed with views expressed by prison staff that were repeated in the letter.

We found that records provided by the SPS supported the content of the letter. While we noted Mr C’s disagreement with the opinions of SPS staff as repeated in the letter and Mr C’s reasons for disagreeing, his disagreement was not itself evidence of maladministration on the part of the SPS. We, therefore, did not uphold Mr C’s complaint.

Updated: December 2, 2018