Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201806328 Western Isles NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2020
201806337 Scottish Prison Service visits Not upheld, no recommendations March 2020
201806513 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations March 2020
201806670 The Water Industry Commission for Scotland complaints handling Upheld, recommendations March 2020
201806790 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations March 2020
201807008 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2020
201807229 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2020
201807339 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations March 2020
201807430 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2020
201807532 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2020